Refund Policy
Effective October 28, 2026 · RepairLetter is operated by R3 Consulting, LLC
Simple and fair: if our product is not right for you, tell us within 30 days and we will refund you.
1. 30-day money-back guarantee
We want RepairLetter to earn its place in your workflow. If a paid subscription is not right for you, you can request a full refund within 30 days of the order date. Refunds are processed by our payment provider, Paddle, as the Merchant of Record for our orders.
2. How to request a refund
Request a refund through Paddle at paddle.net, which processes refunds for us. Approved refunds are returned to the original payment method.
3. Cancellations
You can cancel your subscription anytime from your account billing page. Cancelling is not the same as a refund: if you cancel after the 30-day refund window, you keep access until the end of the period you already paid for, and you are not billed again.
4. Questions
R3 Consulting, LLC · the contact page at repairletter.com/contact